Let Your Brokerage’s Tech Support ‘Sweat the Small Stuff’

In today’s world of cellphones, tablets and laptops it seems that almost everything can be found at the tip of your fingers. Food, movies, clothes — you name it and there is some sort of service that will promise to have it to you almost immediately. The same goes for the real estate market. Websites are now able to provide new to the market listings, price changes, open houses, et cetera, to the homebuyer almost instantaneously. With everything, especially online reviews, just a quick search or e-alert away, being able to maintain the high level of customer service that is expected by your clients while simultaneously keeping up with the fast pace of technology can feel like quite the balancing act for the modern-day real estate brokerage. Seems like a job for the brokerage’s tech support!

You might be saying to yourself, “How can I be expected to show houses, get listings, meet with clients or stagers, et cetera, when I’m also supposed to be staying a step ahead of technology?”

Well, as a group of former real estate brokers and agents ourselves, we at TRIBUS are uniquely suited to help as your brokerage’s tech support! No, we can’t help with showing houses to that eager first-time buyer or attend a listing appointment for the nervous family getting ready to move cross-country, but we can provide real estate brokerages with the tools and support needed to create a top-of-the-line web presence to help grow your real estate business.

From the very beginning stages of developing either your templated or custom real estate brokerage website, we are constantly working side-by-side with you to help create a product that best fits the needs of your brokerage. Once the website is set up, it’s time for our concierge support team to help tackle those little details that make up a huge part of the technological aspects being a successful real estate brokerage. Our support staff is available by chat, email or phone, Monday through Friday, 8 a.m. – 7 p.m. CT to help with tips and tricks for maintaining your brokerage website, including all the individual websites for your agents and teams, such as adding client reviews, displaying your sold sales, or highlighting your knowledge of local neighborhoods and communities — all items that potential and current clients will be interested in seeing when choosing a real estate brokerage. Want to understand how to most efficiently use our top-of-the-line brokerage CRM to better manage clients and leads? Our staff is ready to set up webinars or go over our support solutions with you! Whatever your needs may be, let us, as your brokerage’s tech support, help you by “sweating the small stuff” so you can spend your time focusing on the obvious: selling houses!

Prior to joining TRIBUS, Kerry was a producing Realtor for a LeadingRE / Luxury Portfolio brokerage. On top of working with buyers and sellers, Kerry also ran the brokerage's tech and lead department. She helped their agents convert leads into clients, and clients into closings.

Now at TRIBUS, Kerry runs TRIBUS' Client Care department. Her and her team assist agents 11 hours a day via phone, chat, and email with anything they might need — including managing their email marketing, uploading client lists and more.
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